Data Protection

Hi71 Privacy Policy — How We Keep Your Data Safe

Your personal data matters to us. hi71 follows strict security policies to keep every piece of your information safe.

Last Updated: January 2026

This Privacy Policy ("Policy") governs the collection, use, and protection of information between hi71 ("we", "us") and users of our platform ("you", "member"). By using hi71.ws, you agree to this Privacy Policy. We believe data protection is not just a legal obligation — it is our ethical responsibility.

1

Introduction & Scope

Hi71 is a trusted online gaming and Sports Betting platform in Bangladesh. Our Privacy Policy applies to all users — registered or not. It takes effect whenever you visit our website, create an account, or use any of our services.

This privacy policy specifically covers the following:

  • What Information We Collect and Why
  • How your collected data is used
  • How Long We Retain Your Data
  • When Your Data May Be Shared with Third Parties
  • Our technical measures to protect your data
  • Your rights over your own data

This policy is written in plain language so every hi71 member in Bangladesh can clearly understand their rights and our responsibilities.

2

What Data We Collect

Hi71 only collects the data that is strictly necessary. We never ask for excessive or irrelevant personal information. Below is a breakdown of what data is collected and from which sources.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Mobile number, email Account Security & Notifications
Financial Information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser Security & Platform Improvement
Gaming Data Betting history, game activity Service Delivery & Responsible Gaming

We do not collect sensitive personal data — such as religion, political views, or health information — under any circumstances.

3

How Your Information Is Used

Hi71 uses collected information only for specific, legitimate purposes. Before using any data, we ensure it aligns with your best interests.

  • Service Delivery: Managing your account, processing payments, and ensuring a seamless gaming experience
  • Identity Verification: Verifying your age and identity through the KYC process
  • Security Assurance: Preventing fraudulent activity and unauthorized access
  • Customer Support: Resolving your complaints and queries promptly
  • Promotions & Bonuses: Sending offers tailored to your preferences (you can opt out at any time)
  • Responsible Gaming: Detecting unusual gaming patterns and providing support to members
  • Legal Obligation: Responding to lawful requests from authorities
  • Platform Improvement: Improving service quality and user experience

⚠️ hi71 never sells your data to third parties for advertising purposes. Your information is a matter of trust — not a business commodity.

4

How Long We Retain Your Data

Hi71 retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial Transaction Records 7 years from the date of transaction
Gaming History For the duration of active account + 2 years
Cookies & Technical Logs Up to 90 days
Customer Support Conversations 2 years after resolution

Once the designated retention period ends, your data is securely deleted or permanently anonymized.

Where required for legal investigations or dispute resolution, the above retention periods may be extended in accordance with legal obligations.

5

Sharing Data with Third Parties

Hi71 does not sell your data. However, in certain circumstances, limited information may be shared with trusted third parties. In every case, only the minimum necessary data is shared.

  • Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket — used solely to process transactions
  • Game Software Provider: Minimum information required to operate gaming services
  • Identity Verification Services: Approved service providers for the KYC process
  • Law Enforcement: Upon a court order or valid government request
  • Security Provider: Authorized agencies for fraud prevention and anti-money laundering

Every third-party partner is contractually bound to meet our privacy standards. They may not use the data they receive for their own purposes.

⚠️ hi71 never shares your data with advertisers, data brokers, or marketing companies.

6

Cookies Policy

The hi71 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They cannot harm your device or collect any personal information from it.

Hi71 uses three types of cookies:

  • Essential Cookies: To maintain login sessions and ensure site security — disabling these will prevent the website from functioning properly
  • Functional Cookies: To remember your preferences (language, theme) — optional
  • Analytics Cookies: Anonymous data collection to understand site usage — optional

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.

7

Our data security measures

Hi71 uses the latest technology and processes to keep your data secure. Our security measures are reviewed and updated on a regular basis.

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is secured with 256-bit encryption
  • Two-Factor Authentication (2FA): An extra layer of login security — OTP sent to your mobile
  • Firewall & DDoS Protection: Industry-standard protection against external attacks
  • Regular Security Audits: Full security audit conducted twice a year by an independent third party
  • Restricted Access: Only authorized personnel can access specific data on a need-to-know basis
  • Data Backup: Regular backups to secure servers to prevent data loss

In the event of a security breach, hi71 will notify affected members within 72 hours via SMS or email and take immediate steps to resolve the issue.

8

Your Rights

Every hi71 member holds the following rights over their own data. Contact our support team at any time to exercise these rights.

  • Right to Know: You can request to see what personal data we hold about you
  • Right to Rectification: You can request corrections to any inaccurate or outdated information
  • Right to Erasure: You can request deletion of data that is not subject to legal retention requirements
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes
  • Right to Portability: You can receive your information in a structured format
  • Right to Opt Out of Marketing: You can opt out of promotional messages at any time

We will respond to your request within 30 days of receipt. For complex requests, an additional 30 days may be required — in which case, you will be notified.

9

Protection of Minors

Hi71 is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal information from minors.

  • Date of birth is verified at the time of registration
  • In cases of doubt, age is verified using a government-issued ID
  • Any account found to belong to a minor is closed immediately

⚠️ If a parent or guardian believes their child is using our platform, please contact us at support@hi71.ws. We will take immediate action.

10

Privacy Policy Updates

Hi71 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

  • A new "Last Updated" date will be shown at the top of the page
  • An SMS will be sent to your registered mobile number for any significant changes
  • Members will be notified at least 15 days before any changes take effect

Continued use of hi71 after an updated policy is published will be considered acceptance of the new policy. If you object to the changes, please contact support to close your account.

11

Contact & Complaints

Our dedicated team is always available for any privacy-related questions, concerns, or requests.

  • Email: support@hi71.ws
  • Live Chat: Chat button at the bottom right of the website — average response time 2 minutes
  • Support Hours: 24 hours a day, 7 days a week

We take every privacy complaint seriously and aim to provide an initial response within 7 business days of receipt.

Your privacy is our priority

Hi71 does not just follow the rules — we genuinely invest in protecting your data.

256-bit SSL Encryption
Every transaction and login is protected with military-grade encryption. Your data cannot be compromised.
Data is never sold
hi71 never sells your personal information to any third party. Your data stays yours.
OTP Two-Step Verification
An OTP is sent to your mobile on every login and significant account action, ensuring no one else can access your account.
KYC Verification
Identity verification ensures every account belongs to a real person. There is no room for fake accounts.
Independent Security Audit
A full security audit is conducted twice a year by an independent third party. Systems are updated based on the findings.
24/7 Support Team
Our team is available 24/7, seven days a week, to handle any privacy-related questions you may have.

Enjoy hi71 with your data fully protected

Your personal data is kept under the highest level of security at hi71. Play your favorite games, place bets, and win jackpots with complete peace of mind.

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